ALL CLIENTS REPRESENTED BY james hurchalla & associates CAN EXPECT AND ARE ENTITLED TO THE FOLLOWING
TO BE TREATED WITH RESPECT. Our core belief is that everyone is entitled to be treated with respect. This is especially true in times of stress. we understand that when a person seeks legal services it usually because something is going wrong in their life. We have learned that one of the most valuable services we can offer in times like these is to simply listen. This serves two purposes; first, it allows us to fully understand the facts surrounding your legal issue and; second it gives you the opportunity to reflect on your situation and put it in perspective.
TO GET HONEST ANSWERS. Sometimes the bare, honest, unadorned truth is hard to hear. At james hurchalla & Associates we have found that it is disingenuous to beat around the bush when it comes to tough decisions. We make this promise... you will always be promptly informed of all significant happenings in your case whether they are positive or negative.
TO GET PROMPT AND COURTEOUS SERVICE. When I was growing up my parents always expected me to treat all people with respect, and this is a prime tenant here at james hurchalla & Associates. Perhaps the poet Maya Angelou said it best, “If we lose love and self-respect for each other, this is how we finally die”. Be assured you can ask us any question about your matter for which you retained us. No question is too small just as no answers are self-evident.
ACCESS TO THE ATTORNEY. If there is one thing that I attribute to my success as an attorney it is this. No matter how much money I make or how busy my day is... the most important people are my clients. Without you, the office would not exist. This is why I make it a practice to make myself available to all clients, for strategy meetings, preparation for depositions, discussions about proposed settlements or just a simple chat among friends.
STAY INFORMED ABOUT YOUR MATTER. Although it sounds elemental, I am constantly surprised and perplexed by the number of people that complain that they cannot find out what's going on with their case. Quite simply, their lawyer will not call them back. That's how we end up obtaining many of our clients; their dissatisfaction with their prior attorney or law firm. We promise to keep you informed every step of the way as your case progresses. We never lose sight of the fact that the matter you bring to our office is yours... not ours.
FREE CONSULTATIONS. People are complex organisms. The sum total of their being is much more than a single legal matter. At james hurchalla & Associates, we recognize that as life goes on, more issues pop up... some of them requiring legal expertise. That’s why our door is always open for any legal issues you may have.
